We’re supporting Patient Advisers in our practice
Virtually everyone who calls a GP practice to make an appointment asks to see to a GP, but very often help will be available from other highly skilled medical professionals such as nurses or pharmacists, or from another services, including the voluntary sector, who can support people with a wide range of social, emotional or practical needs.
Patient Advisers will provide you with a first point of contact which directs you to the most appropriate source of help. Staff who are Patient Advisers have undertaken appropriate training to make it easier for you to get an appointment with the most appropriate professional – this could be with a healthcare assistant, practice nurse, clinical pharmacist based in your practice (who may be able to prescribe your medicines in the same way as your doctor) or your GP.
To help you access the correct service, when you call your Patient Adviser will need to know a little about why you need an appointment. Patient Advisers aren’t being nosey or obstructive in your request to seeing a GP, they genuinely want to help.
They will ask you a few brief questions as Patient Advisers have a number of alternative types of appointments available to them and they need to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with the GP or for example perhaps with another member of the practice team.
Patient Advisers have taken part in robust training and will treat all information in the strictest of confidence; you’ll then be directed to see the correct professional to meet your need. You can ask to speak to the Patient Adviser receptionist privately.
Cherie joined the practice in October 2018 and is an Advanced Nurse Practitioner , with more than 20 years experience working in A & E. Cherie is able to assist with triaging and acute problems, such as chest infections, ear infections, etc...
We are very excited to welcome our New Advanced Paediatric Practitioner (APNP)
From the 1st of April 2019, Tracy Whitford will be joining our team.
Tracy is an Advanced Paediatric Practitioner and will be seeing infants and children up to the age of 18 years. Tracy is qualified to deal with a wide range of childhood illnesses and problems including : coughs, chest ,ear ,eye and throat infections, emotional and mental health issues. Tracy will be able to help the doctors with assessment, diagnosis, treatment and prescribing.
I am originally from Newcastle Upon Tyne. I completed my Registered Nurse training in 1986. I have worked in various hospital and community setting including; Midwifery, Neonates, Cardiology and teaching.
I enjoy my work as a Practice Nurse. I am experienced in Chronic Disease management and the usual aspects of the role. My special interests are Diabetes and Heart Failure.
I have two sons and one daughter.
I completed my nurse training in 1995 at Lancaster University, working on the Neurological Unit until commencing Midwifery training in 1997 in Bolton.
I began working as a midwife in 1998 at Warrington Acute hospital & did this for 6 years until I wanted a change of direction. I started in Culcheth in 2004 and enjoy it very much.
I undertake the usual practice nurse duties, but also specialise in sexual health & contraception.
I am married and have two daughters, and I live locally.