The surgery door is closed but manned by a member of the reception team. Patients arriving for pre booked triaged appointments will be screened for symptoms of coronavirus before entering the premises. We ask for your co-operation as we are trying to keep everyone safe and well. Please do not come down to collect forms and letters et.. Give us a call and we can discuss posting these out to you if required.
AS OF MONDAY THE 30TH WE HAVE NOW TEMPORARILY SUSPENDED OUR EXTENDED HOURS OPENING AND WILL OPEN AT 8AM INSTEAD OF 7AM ON FRIDAYS AND WILL CLOSE AT 6:30PM INSTEAD OF 8:00PM ON TUESDAYS
THE SURGERY WILL BE COMPLETELY CLOSED EACH UNCHTIME FROM 12:30-1:30PM UNTIL FURTHER NOTICE, AS ARE OUR TELEPHONE LINES. YOU CAN STILL LISTEN TO OUR ANSWERING MACHINE MESSAGE DURING THIS TIME SHOULD YOU URGENT HELP. ECONSULTS CAN STILL BE ACCESSED BY VISITNG OUR WEBSITE.
Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments. The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or to ring the practice on the day to book an appointment. This will ensure that we are able to fully assess risk before appointments are booked at the surgery.
As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service
Prescriptions can still be ordered online, and via posting your request slip in the box OUTSIDE the surgery. Patients are advised to ask their pharmacy to sign them up as their nominated pharmacy and prescriptions can be sent electronically with out the need for coming into the building to collect them. We can also now accept an emailed request for repeat medication at email@example.com and we can help vulnerable patients with orders over the telephone as long as the patient is clear on what medication they need.
PRESCRIPTIONS ARE CURRENTLY TAKING THE PRACTICE 72 HOURS TO PROCESS DUE TO DEMAND AND THEN IT TAKES A FURTHER 72 HOURS FOR THE PHARMACIES TO COMPLETE.
OUR SERVICES ARE WORKING AT CAPACITY TO TRY TO GET YOUR REPEAT MEDICATION REQUESTS PROCESSED AS EFFICIENTLY AS POSSIBLE.
YOUR PATIENCE AT THIS TIME WOULD BE APPRECIATED.
Information about Rescue Packs
There has been some misinformation on social media about rescue packs. We would like to highlight a recent social media post from Asthma UK:
“We’ve been made aware of some posts on social media, saying that if you have a respiratory/lung disease your GP will issue a rescue pack of steroids and antibiotics. This is recommended for some people with COPD to be used as part of a personalised plan. However for people with asthma, we do NOT recommend these as standard.
“If someone’s asthma is bad enough to consider steroids it is essential they are assessed by a healthcare professional. Even at this busy time for the NHS, getting early support for any problems with your lungs is critical to keep you well and out of hospital.”
Please visit the Asthma UK website for further advice about coronavirus and your asthma.
Only patients who normally have a COPD rescue pack should order one.
The Government has issued new guidance for people who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition. If you're at high risk, you will be contacted by the NHS by Sunday 29 March and strongly advised to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks from the day you receive your letter.
Our GP surgeries are facing unprecedented challenges at the moment. Please DO NOT contact your GP or healthcare team at this stage to ask if you’re going to receive a letter – please wait to be contacted by the NHS.
eConsult is available for both adults and children.
We do not accept requests for medication via eConsult.
Extended Access Appointments
We can offer appointments at Bath Street Health & Wellbeing Centre, Legh Street, Warrington, WA1 1UG
If we are not able to accommodate your appointment request here at Culcheth Medical Centre, we can often offer you an appointment between 17.45 - 20.30 on week day evenings and also at the weekends; 8.00 - 16.00 on a Saturday and 8.00 - 14.00 on a Sunday.
Please note, the surgery staff are now able to access the Bath Street appointment system remotely and make you an appointment, however we are unable to cancel them.
Should you need to do this you would need to telephone 01925 843853
About Culcheth Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services.
The NHS App is free to download from the App Store and Google Play.
(Site updated 30/03/2020)