We Are Open
The surgery is open Monday to Friday from 8am to 6:30pm. If you have an urgent problem during these times please ring the surgery. At all other times ring NHS 111.
Requests via eConsult for non-urgent problems can be made between 8am – 6:30pm, Monday to Friday . The practice will respond by the end of the next working day . Due to COVID we are operating what is known as total triage, this is a virtual appointment. Your GP or nurse will review your problem and will then, depending on your needs offer you advice via text, offer you a telephone call, offer you a video call, ask to see you in person (face to face) or navigate you to other services
If you need to order a repeat prescription please use the App on your smart phone, order via the website or post your request into the box outside the surgery door. We are no longer accepting prescription requests via email but can accept them over the telephone for our vulnerable patients and those over 70 years of age.
Please only attend the surgery if we ask you to. It’s important that you arrive at the time we ask you to attend and don’t forget to wear a face covering or mask.
In line with social distancing rules the surgery must limit the number of patients in the waiting room. To gain entry to the practice please press the Intercom buzzer , located to the right hand side of the front door, and you will be able to speak to the reception desk team.
COVID VACCINATION ENQUIRIES
As we are sure you will understand, all GP Practices are currently under a great deal of pressure ensuring that we book our patients in for their vaccination as soon as possible after we have deliveries of the vaccine. We usually get a maximum of one week’s notice of the date of delivery and quantity of vaccines that will be delivered to the Halliwell Jones Stadium, this then leaves us with three to four working days to book in our allocated number of patient appointments via Accubook or direct phone call.
While we would love to be able to take the time to discuss with each of our patients the merits of vaccination/investigate why a patient has been placed into a particular cohort/explain why a particular illness or occupation does not automatically indicate priority for vaccination, this is not feasible due to the demands on our time as indicated by the short turnaround as detailed above.
Our cohorts are dictated by a national mandate. Our clinical systems have searches in place that determine which patients fall into which cohorts. While you may have heard in the news or on social media that the vaccine is only being offered to particular age groups or cohorts, this may vary on a local basis. If certain cohorts have already been exhausted, we still have a duty and a moral obligation to utilise the vaccines that we have delivered to us in a timely manner.
It may be that you have requested a call back from a GP or the Practice Manager to discuss issues pertaining to the Covid vaccination programme. If that is the case, please be advised that further information can be found in the first instance, online at Gov.uk where you may find the answer to your Covid vaccination query.
A We thank you for your understanding.
Isolation notes will provide employees with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work.
As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes.
For the first seven days off work, employees can self-certify so they don’t need any evidence for their employer. After that, employers may ask for evidence of sickness absence. Where this is related to having symptoms of coronavirus or living with someone who has symptoms, the isolation note can be used to provide evidence of the advice to self-isolate.
People who need to claim Universal Credit or Employment and Support Allowance because of coronavirus will not be required to produce a fit note or an isolation note. More details on coronavirus and claiming benefits can be found on the Gov.UK website .
The notes can be accessed through the NHS website and NHS 111 online. After answering a few questions, an isolation note will be emailed to the user. If they don’t have an email address, you can have the note sent to a trusted family member or friend, or directly to their employer. The service can also be used to generate an isolation note on behalf of someone else.
Please DO NOT use the eConsult form to enquire about when you might be invited for a Covid-19 vaccination. The surgery will contact you when it's your turn to be invited.
For information on the eligible cohorts please see below or alternatively visit Gov.uk for more information.
1 Residents in a care home for older adults and their carers
2 All those 80 years of age and over Frontline health and social care workers
3 All those 75 years of age and over
4 All those 70 years of age and over Clinically extremely vulnerable individuals*
5 All those 65 years of age and over
6 All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7 All those 60 years of age and over
8 All those 55 years of age and over
9 All those 50 years of age and over
We do not accept requests for medication via eConsult.
Please do not attach personal or sensitive photographs to your eConsult forms. Should the doctor require any additional information or a photograph of your problem, they will contact you directly and discuss this with you.
eConsult is not available over the weekend on Saturdays and Sundays and the practice cannot to respond to any eConsults request at the weekend as we are closed.
For urgent matters after 18:30pm on a Friday patient's are advised to contact 111.
Guidance to keep you safe when attending your vaccination appointment
While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you [attend/book in for] your next scheduled appointment – see www.nhs.uk/vaccinations for details on when they are due.
Travelling to and from your appointment
When travelling to and from your appointment, please follow guidelines which include travelling by car, bike or on foot if possible, keeping a safe distance from others and washing your hands regularly. For more details, go to www.gov.uk and search ‘staying safe outside your home’.
When attending your appointment
When attending your appointment, we will be putting in place a range of measures to minimise any risk of COVID-19:
- social distancing measures will be observed;
- we may have asked you to attend your appointment at a clinic that is not at your usual venue;
- the appointment may take longer than usual.
- If you are identified as clinically extremely vulnerable and have been shielding, please contact your GP practice for the latest advice on what to do.
- You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.
- Due to the ongoing response to COVID-19, our service may have a reduced number of appointment slots available. If you choose not to attend your appointment, please contact your GP practice. It is always helpful for us to know why so we can help you with any concerns you might have. If you still don’t wish to attend the appointment, it can be offered to someone else.
Extended Access Appointments- please speak to our reception team re covid-19 restrictions to this service.
We can offer appointments at Bath Street Health & Wellbeing Centre, Legh Street, Warrington, WA1 1UG
If we are not able to accommodate your appointment request here at Culcheth Medical Centre, we can often offer you an appointment between 17.45 - 20.30 on week day evenings and also at the weekends; 8.00 - 16.00 on a Saturday and 8.00 - 14.00 on a Sunday.
Please note, the surgery staff are now able to access the Bath Street appointment system remotely and make you an appointment, however we are unable to cancel them.
Should you need to do this you would need to telephone 01925 843853
About Culcheth Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
New Patients can register by using the NHS APP.
The NHS App lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services.
The NHS App is free to download from the App Store and Google Play.
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(Site updated 05/03/2021)